Our Service, Terms and Conditions-a brief overview
We follow consumer rights in our terms and conditions but would point out the following as important considerations. These terms and conditions do not effect your statutory rights
The Fitting
We offer a fitting service with integrity to help support your boobs and your buying decision.
We are professionally trained and offer independent advice on style and fitting with integrity, and the intent to support your buying decision We use our expertise to help advise on a product that we expect to work for you. We have years of experience and spend a significant time in the fitting room discussing your needs. However we cannot accept resposibiltiy for your decision to select goods, and therefore this is entirely at our discretion to exchange goods on the grounds of fit.
Buying a product from us accompanied by our advice is not a 'try before you buy' service, so please be sure that you love the product you are purchasing and feel confident that the fitting advice is something you believe will work for you
Refunds
We do not offer cash refunds for unwanted goods. However items can be returned for exchange within 14 days of purchase as long as they are unworn, in perfect condition and with the original tags attached. You should also have your original receipt.
Faulty Goods
Standard consumer legal terms and conditions apply. We must point out that goods are not faulty on the grounds of fit, and cannot be returned for exchange or refund on this basis. However if a material fault has occured which is not due to missuse, or machine washing, we will offer a repair or replacement item.
Orders
As products are ordered specifically for you, often in a style, size or colour we do not stock, and we are unable to return special orders to our manufacturers, we reserve the right to refuse cancellation of orders and the request for a refund. We will offer exchange and credit against the order in the event the product is unsatisfactory as a gesture of good will. Please discuss this with us at the point of placing an order if you are concerned
